Public Works Customer Service

The Utility Customer Service Department is committed to providing excellent customer service and accurate billing to approximately 43,500 residential and commercial water and sewer utility accounts within unincorporated Union County and each of the municipalities in Union with the exception of Monroe, Marshville, and Wingate.



Phone: 704-296-4210

Email Us:
Water leaks or high usage bills click here.

Builder/Contractor questions click here.

Starting or ending service click here.

Water and/or sewer availability click here.

Water quality or water pressure click here

General inquiries click here.

Ashley Whitley
Customer Service Supervisor  

Robert Friend
Customer Service Manager     

Shelley Maness
Business Operations Division Director   

Copyright 2017 by Union County, North Carolina